The #1 AI workforce for estate and letting agents
AI employees that handle every applicant enquiry, drive new valuations, and take the admin off your staff’s plate, without adding to your headcount.
The modern way to
run your agency
Four AI employees, each trained on your agency and doing a real job end to end: answering, following up, running the lettings and handling the back office. All of it inside your CRM.
AI Negotiator
Handles every incoming enquiry on calls, WhatsApp and email, and works your stock and applicants outbound.
Handles every incoming enquiry on calls, WhatsApp and email Conducts outbound with stock and applicant matching, recovering lost valuations Runs automatic nurture campaigns, so no lead is ever forgotten
AI Receptionist
Answers your calls and puts each one through to the right person, recorded and logged from start to finish.
Answers every call and forwards it to the right member of staff or department Replaces the old press-1 phone menu with an intelligent alternative Records every call, with email summaries and a full audit trail
AI Administrator
Produces vendor reports, appraisals, social posts, brochures and virtual staging from your CRM.
Vendor reports and market appraisals Social posts, brochures and window cards Virtual staging from your own photos
AI Property Manager
Answers tenants and landlords, logs maintenance, instructs contractors and escalates when it matters.
Answers tenants and landlords, day and night Troubleshoots, then instructs contractors Escalates to your team when it matters
Every enquiry handled perfectly, around-the-clock
Meet the AI Receptionist150,000+
Enquiries handled
Across phone, WhatsApp and web chat, and learning from every one.
24/7
Always-on cover
Evenings, weekends and holidays. Every enquiry answered, in 16 languages.
<1s
Average pickup
Answered before a caller ever rings out.
95%+
Handled start to finish
Qualified and booked without your team lifting a finger. A person steps in only when it matters.
“When I first encountered Nesti, I was immediately struck by its potential to raise standards across the property industry.”
Your next instruction is
already in your database
Meet the AI Negotiator Stock matching
One enquiry becomes three viewings
An applicant enquires about a two-bed in Didsbury. But from what they told your AI employee on the phone, they would love that three-bed in Chorlton too. Nesti connects the dots across your entire stock.
Recovered valuations
Old enquiries become new instructions
That applicant from six months ago who went quiet? They were waiting. Your AI Negotiator re-engages them the moment something relevant hits the market. Cold leads become instructions.
Nurturing
Chased like your best negotiator would
Persistent, well timed and on brand, over calls, WhatsApp and email. Your database is always being worked, not just stored.
Outbound
14 applicants before the morning coffee
A new instruction hits the market. Your AI Negotiator already knows the applicants who would want it, and they have all been contacted before your team finishes their morning coffee.
Works with the tech
that you already use
See all integrations
From your CRM · Live
14 Harbour Mews
£1,250,000 · 3 bed terrace · Notting Hill
Next viewings
Thu 5:00pm · Sat 10:00am
Connect it once, and it keeps itself up to date 
Alto 
SME Professional 
Rex 
Reapit 
Acquaint 
LeadPro
Alto SME Professional Rex Reapit Acquaint LeadPro AI that you can customise to
perform like your best negotiator
Trained on your best people, then held to the rules and the tone you set. Every AI employee works your way, on every conversation, and you can change it in a sentence.
Follows your way of working
Give it your questions and who each enquiry should go to. It follows them on every call and sends each lead to the right person.
Change it in a sentence
Hear something you don’t like on a call? Tell it what to change in a sentence, and it’s done on the very next one.
Rules it won’t break
Set the rules it must always follow, from what it can promise to when to put a caller through. Check them before it ever takes a real call.
Vetted and trusted by
agents nationwide
Large agencies hand Nesti their phones, WhatsApp and chat because the security comes first, not last.
ISO 27001 certified
Independently certified to the international information security standard enterprise property brands demand.
View our Trust CenterNothing hidden from you
Every call recorded, written up and summarised, so a manager can always read it back and listen in.
A human when it matters
Live callers transfer to your team when someone is available. When no one is, a full message is taken.
Consent, respected
Opt-outs are honoured automatically, and your team is warned before messaging anyone who opted out.
Ask the hard questions
Security or compliance questions from your team or your IT partner? Talk to us.
Case studies
How leading agents work with Nesti
Built for every kind of property business
Independent agents
One branch, every enquiry covered.
Corporate & multi-branch
Consistent cover across every branch.
New homes & housebuilders
Capture every off-plan enquiry.
Student accommodation
Handle the seasonal enquiry surge.
Build-to-Rent
Leasing velocity at scale.
Self-employed agents
An AI team to support you.
Frequently asked questions
Straight answers on how Nesti fits into your agency. Anything we have missed, ask us on a demo.
Why should we choose Nesti?
Nesti is built and backed by people who have spent their working lives running and leading estate agencies, so real AI expertise and real agency know-how sit in one place. And instead of buying a stack of single-purpose tools, you get it all under one roof: one AI workforce doing the work of ten point solutions.
My CRM provider says it does AI. Why do I need Nesti?
Most CRM AI tools barely scratch the surface. Nesti is a team of AI employees that actually do the work: they handle conversations, win new instructions, book appointments, flag tenant issues and sort the maintenance. And everything is written back into your CRM, so your team has nothing new to learn.
Does Nesti do inbound and outbound?
Yes. Nesti handles every incoming enquiry and conversation, and conducts outbound over phone, WhatsApp and every other channel: nurturing your contacts, driving new valuations, and saving your team an enormous amount of admin time.
Can the AI book appointments?
Yes. Nesti has the most intelligent booking system on the entire market. It uses travel time, negotiator diaries, your property listings and other third-party sources to book viewings and valuations accurately, in a way that never disrupts how your team works.
Will people know they are talking to AI?
Most cannot tell. Whether you disclose it is completely up to you: some agents do, some do not, and both work well.
Will my team need another login, another piece of tech?
No. Everything Nesti does is written back into your CRM, so your team keeps working in the system they already know. No new logins, nothing new to learn, from day one.
How long does setup take?
1-2 weeks on average. Nesti plugs into the CRM you already run, and your team keeps working as normal while we get everything connected.
What does it cost?
Pricing is bespoke to the size and requirements of your agency. Book a demo and we will walk you through exactly what it looks like for your business.