Integrations

Alto Software
Alto is one of the largest CRM platforms designed for estate agents, offering sales, lettings, and workflow tools to help agencies operate efficiently.
Popular
About Alto
Alto is a popular CRM platform used by estate and letting agents across the UK, offering property listing management, applicant matching, and workflow tools to streamline agency operations.
How this integration works
Live Property Sync: Imports your property listings from Alto directly into Nesti, ensuring your AI agents stay updated with your current stock.
Real-Time Updates: Property modifications in Alto sync automatically to your AI Brain, eliminating outdated information.
Conversation Logging: Every AI conversation across voice, WhatsApp, and web chat is automatically pushed back into Alto as file notes, keeping your CRM record complete.
Contact Matching: Nesti matches callers and enquiries to existing applicant or contact records in Alto, updating them with the latest interaction details.
Auto Contact Creation: When no matching record exists, Nesti creates a new contact in Alto automatically, so no enquiry slips through the cracks.
Follow-Up Actions: Post-call actions and tasks are pushed into Alto as file notes, so your team knows exactly what to do next.
Branch Selection: If you have multiple branches, choose a default branch for new leads in the integration settings.
Manual Control: Adjust or remove synced properties from Nesti's Knowledge Base portal when necessary.
Simple Setup: Connects Alto with Nesti without technical expertise or disrupting your day-to-day operations.
Getting Started
Go to Integrations in the sidebar.
Click on Alto and follow the on-screen instructions to authorise the connection.
Once connected, your property stock will begin syncing automatically.
Review imported properties in the Knowledge Base portal.
Remove any properties you don't want your AI agents to reference.
Your AI agents now have access to accurate, live property information and every conversation is logged back into Alto.
