News, guides and playbooks
Product updates, practical guides and playbooks for agents putting an always-on AI workforce to work across every call, WhatsApp and web chat.
Nesti wins Silver for AI Solutions at the Trusted By Agents awards
A podium finish in AI Solutions at the Trusted By Agents supplier awards 2026, judged on what agents actually said rather than on anything we entered.
Speed to lead: why the first reply wins the instruction
The agent who answers first usually wins the valuation. Here is how an always-on front door quietly changes the maths on every enquiry.
Nesti now answers on WhatsApp
Buyers and tenants message first and expect a reply in seconds. Now Nesti answers on WhatsApp day or night, and hands the warm ones to your team.
What good out of hours cover actually looks like
Most enquiries arrive after 6pm and at weekends. Here is how leading agents cover them without paying for a night shift.
The questions every buyer asks, answered 24-7
The dozen questions that fill your phone lines all day, and how an AI front door answers each one accurately, every time.