A back office that never sleeps. Every enquiry answered in your name and booked while you are on viewings.
Six reasons self-employed agents run their front desk on Nesti: it answers in your name, works while you’re on viewings, and never lets the next caller slip past.
Answer, qualify, hand off and log. The same three steps on every call, WhatsApp and web chat, while you get on with the job.
You’re a one-person business, so everything runs on the record, in your name, and in your hands.
Book a demo and see exactly how it answers, what it captures and where it goes. No commitment.
Book a demoA real person to get you live, every way in covered, and the controls to run it your way. One AI workforce that is your whole team, not another piece of software.
Live answering across phone, WhatsApp and web chat, in 16 languages, for hundreds of agents like yours.
The things a one-person business wants nailed down before it puts its name on Nesti.
Yes. Nesti answers as your business, using your name, your tone and the way you’d greet a caller, so vendors and applicants never feel they’ve reached an outside answering service. You set how it sounds when you get set up and can change it in a sentence. Nesti is built and backed by people who have run the UK’s best-known agencies, and it is already live with hundreds of agents up and down the UK, so it qualifies like a senior negotiator, not an outside service.
When you’re free, live callers come straight through to you. When you’re on a viewing or off for the day, Nesti qualifies the enquiry, takes a full message and books into your diary, so nothing waits until the morning.
No. There’s no lock-in, so you can leave whenever it stops earning its place, and every contact, note and written record is yours to export and take with you. Nesti is built to be worth staying for, not to trap you.
You set the rules when you get set up, the lines Nesti will never cross on price, promises and tone, and they’re checked before it takes a single call. Hear something you’d put differently in the written record, and you can retune it in one sentence.
A named account manager sets Nesti up with you, wiring in your questions, your tone and your diary rules, then tests it before your first live call. You don’t need an IT team or a big project, just an hour or two to get it sounding like you.
Yes. Nesti is independently certified to ISO 27001, so every caller’s details are handled to the same standard whether you’re one agent or a national chain. Every call is stored as a recording, a written record and a summary that only you can see.