Book a demo
Housebuilders & new homes

Nesti for
housebuilders

Launch weekends, fully answered. Nesti handles the surge, qualifying buyers and booking around the clock.

Book a demo
  • 24/7 cover
  • Every conversation logged
  • Guided setup

Built for the way a development sells

Six reasons housebuilders run on Nesti: launch weekends fully answered, every buyer qualified, and one standard of service across every development.

Launch weekends, fully answered
When a development goes live the enquiries land all at once, and Nesti answers every one in parallel, 24/7. No queue, no ring-out and no buyer lost because a launch-day surge outran your sales suite.
Every buyer qualified the same way
Nesti captures budget, mortgage position, timeline and any part-exchange on every enquiry, and works out which development the buyer is calling about. Your sales team picks up qualified buyers instead of triaging cold calls.
Show-home visits in the diary
Serious buyers are booked into your sales team’s diaries for a show-home visit at the site they asked about. Weekend and evening interest turns into Saturday appointments instead of a missed call.
One standard, every development
Every buyer at every site is answered and qualified to the same standard, so your best-selling development sets the baseline for the rest. You set it once instead of retraining it on every new launch.
Every launch in one view
See enquiries, coverage and qualification development by development in one place, so marketing can compare launches and spot a slow site before the leads go cold. No development stays a black box.
Works with your CRM
Every enquiry, with a written record and summary, lands back with the development it belongs to in Alto, SME Professional, Rex or LeadPro, so the record is complete without your sales team retyping a thing.

How every enquiry is handled

Answer, qualify, hand off and log. The same three steps on every call, WhatsApp and web chat, across every development.

01 Answer
Answered on every launch
Every call, WhatsApp and web chat is picked up in under a second, 24/7, whether it lands mid launch weekend or late on a quiet evening.
02 Qualify
Qualified to one standard
Nesti asks about budget, mortgage position, timeline and part-exchange, and works out which development the buyer wants, so every lead is qualified the same way.
03 Hand off & log
Handed off and logged
The buyer reaches your sales team, or a show-home visit is booked into the diary, and every enquiry, with a written record and summary, lands back with the right development in your CRM. Nesti handles 95%+ start to finish and passes the rest to your team.

Oversight & controlBuilt for every development, not one site

Run one workforce across every development, with the oversight and reporting your head office can sign off once.

One review, every development

Bring Nesti in and we’ll take your IT and compliance team through exactly how it works before your first launch.

Book a demo
One standard, every development
Every buyer at every site is answered and qualified the same way, so quality never dips by development.
Every enquiry on the record
Every call, WhatsApp and web chat is captured as a recording, a written record and a summary to review.
Every launch in one view
See enquiries and coverage development by development, so head office can spot a slow launch early.
Certified to ISO 27001
Independently certified to ISO 27001, and we’ll walk your IT and compliance team through it.

Everything a developer needs

One AI workforce across every development, and a team behind the rollout, not a piece of software bolted onto each site. The support, control and cover a housebuilder runs on.

Named account manager
One point of contact who knows your developments and runs the rollout with your sales team.
Guided setup
We set your qualifying questions and where each enquiry goes with your team, and test it before your first live call.
Retune in a sentence
Spot something in a written record and change how Nesti answers in a sentence, live on the next call.
Rules it won’t break
Set the compliance, escalation and tone rules Nesti must follow, checked before it takes a call.
A human whenever you want
Live callers transfer to your sales team when someone’s free. When no one is, a full message is taken.
Straight into your CRM
Every enquiry, written record and summary sent back to Alto, SME Professional, Rex or LeadPro.
Every way in, 24/7
Phone, WhatsApp and web chat answered in under a second, every evening and weekend included.
Briefed on every plot
Nesti answers with the right plots, prices and spec for the development each buyer is calling about.

The proof behind the cover

Live answering across phone, WhatsApp and web chat, in 16 languages, for hundreds of agents like yours.

150,000+
Enquiries handled
Across phone, WhatsApp and web chat.
24/7
Always-on cover
Evenings, weekends and holidays. Every enquiry answered.
<1s
Average pickup
Answered before a caller ever rings out.
95%+
Handled start to finish
Seen right through. Your team steps in only when they choose to.

Questions from new-homes sales teams

The things a sales and marketing director asks before running Nesti across their developments.

How does Nesti know which development a buyer is calling about?

Each development can have its own number, and Nesti also asks the buyer which site they’re interested in, so the enquiry is sent and logged to the right development from the first word. Enquiries that span sites are handed to the sales team that owns each one.

Can I see how each launch is performing?

Yes. You get enquiries, coverage and qualification broken down development by development, so your marketing team can compare launches side by side. A slow site shows up early, before the leads go cold.

How do I control what Nesti tells buyers about our plots and prices?

You brief Nesti per development with the plots, prices, spec and availability it should quote, and set the rules it must follow. When a price or release changes you update it in a sentence and it’s live on the next call.

How does it work across several developments?

You bring developments on in a standard way, with a named account manager who knows your sites, so opening a new launch doesn’t mean opening a new front desk. Pricing is tailored to your business and set with you in the demo, not published off a list.

How quickly can it be ready for a launch?

We set your qualifying questions, where each enquiry goes and your per-development briefing with your team, then test it start to finish before your first live call. Setup is guided, so a new development can be answering the day it goes live. Nesti is built and backed by people who have run the UK’s best-known agencies, and it is already live with hundreds of agents up and down the UK, so a launch opens with proven cover from day one.

Is our buyer data secure?

Nesti is independently certified to ISO 27001, and every call, WhatsApp and web chat is captured as a recording, a written record and a summary you can review. We’ll take your IT and compliance team through exactly how it works before your first launch.